scouts-l Mail Archive for November of 1999: Re: learning
Sat Nov 27 1999 - 19:18:08 CST
Just a note - some people don't understand voice tones or inflections.
Others don't perceive gestures, body language, etc. People who find all
this second nature are often frustrated when trying to communicate with
those who are "clueless". Understanding someone may have a disability
and seeking productive paths of communication, other than tones,
gestures or body language, can be most rewarding.
> "A study by Dr. Albert Mehrabian a specialist in interpersonal
> communications at the University of Southern California,
> found that words
> alone (verbal) account for 7 percent of the impact of face to face
> communications. Vocal communication, associated with
> characteristics of
> voice such as tone and inflection, accounts for 38 percent. Visual
> communication, including facial expression and gestures,
> accounts for 55
> percent of the total impact."