Scouts-L Mail Archive for April of 1999: Re: BSA Organiztion/National
Re: BSA Organiztion/National
Mon, 26 Apr 1999 09:52:36 -0400
>Date: Sun, 25 Apr 1999 18:34:16 EDT
>Subject: Re: BSA Organiztion/National
>To: Kevin Woods <firstname.lastname@example.org>
>X-Mailer: AOL 2.5 for Windows
>(Kevin: please post this also to Scouts-L since I can't post from down here
>in Honduras! Thanks!)
>Kevin Woods asked:
>>..Has anyone noticed that on the Official BSA Web site:
>>There is NO way to send an e-mail to contact anyone or pose a question?
>Yep. It's intentional and here's why.
>Let's say you're me. On any given day, I get close to 400 pieces of email.
>Take out the ones from my wife, my kids, and from the various lists (only
>five) I belong to, and that's down to about 200. A day. Let's also say
>you -- me -- have a fulltime "day job" to actually READ and ANSWER all 200
>pieces of mail (I WISH!!) sent to me. Every day, to include Saturdays and
>That's 1400 pieces of email (not "list mail", but EMAIL) A WEEK. If you ask
>my wife, she'll tell you that I'm not the best typist in the world, nor the
>fastest. I spend on the average about 15 minutes PER EMAIL to research,
>answer and send it out.
>You do the math. This is why somedays I don't get to BED until well after
>midnight; because unlike the "Mike Walton" whom is paid to read and answer
>email, I *do* have a 'day job' and have to get to my personal email WELL
>AFTER WORK is over.
>(even down here in Honduras!)
>Now, let's say that I worked for the BSA (which I DO NOT, in ANY
>CAPACITY!). But let's say I do. And let's say that the webmaster of the
>linked MY email address (or let's just say ALL of my email addresses, to be
>fair) to the BSA's official website.
>My little "200 pieces of email" would be PIDDY compared to the amount of
>email I would receive in ONE DAY ALONE. Much of it, like the list mail,
>would be questions better left answered by local Councils, so I spend a
>deal of my FREE TIME (because remember, I have a "job" reading and
>to this torrent of email!!) forwarding email to local Councils (and because
>many local Councils STILL do not have email -- or email I can forward
>inquiries from a website to!, I have to print and fax them).
>I STILL have to read and answer ("it's my job", you know!) close to 700
>messages A DAY (based on the "Mike Walton" formula of getting 200 a day and
>having NOTHING officially to do with the BSA!).
>So, the reason why the BSA doesn't have a "email dropbox" on their site,
>Kevin, is simple: They're heard of Mike Walton and people like him, and
>cannot justify hiring him nor anyone else "just to read and respond to
>much of which should have been sent to local Councils instead of to the
>"national email address"." Nor do they want to subject ANYONE to reading
>responding to upwards of 1000 email messages A DAY coming from volunteers,
>Boy Scouts, Cub Scouts, those whom HATE the Boy Scouts or Cub Scouts, those
>wanting to BECOME Boy Scouts or Cub Scouts (most are female), and those that
>want to "email bomb" the Boy Scouts by spamming them.
>Believe me, Kevin, this question has come up LOTS of times at the National
>level, and whenever it does come up, some Scouter passes along the fact that
>"there's people out there already doing this and they're doing an effective
>job. They belong to some mailing list called "Scouts-L" and normally, they
>get the answers right. If not, someone else normally comes along with the
>right answer. Why "reinvent the wheel"?"
>(Scouts-L IS NOT an OFFICIAL email drop for ANY NATIONAL YOUTH ORGANIZATION.
>Please re-read the WELCOME message for more clarification on this.)
>>How many of your councils have somone monitoring an e-mail address?
>Lots of Councils have "unofficial email addresses", Kevin. This is because
>the smarter Council and District Executives have already "caught the clue"
>and have started to correspond with their fellow executives and volunteers
>electronically. Many, however, are VERY RELUCTANT to reveal that fact,
>because of the "massive email factor" as written above and because OFFICIAL
>BSA policy says that professionals should NOT be communicating
>EXCEPT through the official BSA means; and that local Councils should NOT
>establish email as their primary means of communicating to their volunteers;
>in other words, because the established way of communicating between the BSA
>National and Regional offices and the local Councils and through them to the
>volunteers is the way the BSA wants communications flow to go.
>And very little of that is electronic in nature.
>I have a lot of professionals and former professionals (as well as national
>and regional volunteers!) whom have sent me a note to let me know "Hey! I'm
>online but PLEASE, PLEASE don't give this address out to ANYONE!" to which
>I've honored their request.
>They are here for the same reasons you and I are here, Kevin: to learn and
>to share as much as they can do so, WITHOUT being perceived as an "official
>statement coming from my Council or from the Boy Scouts of America".
>Hope that answers your question, with a little more detail than I'm sure
>you've wanted to know...but others may not be aware of!