Success with Voice Mail
Settummanque, the blackeagle (waltoml@WKUVX1.WKU.EDU)
Fri, 9 Jun 1995 13:52:02 CDT
Call Stan Frager (502) 423-1100 sometime and ask him how he can
communicate effectively with well over 200 people per month on
Remember the "old days" whereby we had "calling trees" and "emergency
dialing diagrams" provided so that we can place the numbers of each
and every boy and adult in the unit, and then have them to call three
others, and those three others to call three others, and so on?
Today, you chances of getting an answering party on the other line is
little to slim, with everyone literally "out of the home" in today's
Stan's the Scoutmaster of Troop 30 in Louisville, Kentucky (arguably
one of the largest Troops in the Southern Region and in the nation,
with well over 100 ACTIVE Scouts and over 40 adult leaders ACTIVE at
meetings...I've seen it and somehow I STILL don't believe it works,
but it does somehow!). Each month, he records a message, lasting
somewhere between two and seven minutes, and uses a machine (which one
of these days, Stan, I'm going to get one!) to call each and every
parent/guardian and let them know in his OWN voice what's going on.
If the number is busy, it will skip it and move onward to the next
party and later recalls the busy numbers. If the number's no longer
in service or has been disconnected, a counter inside the machine
records the message and Stan can later delete it from the calling list
or revise it to reflect the new number. The machine can also detect
if an answering machine picks up his call, and records it onto their
machine without that annoying "beep" stuff.
I can't remember how much he bought the machine for, but I believe
it's reasonably priced and he's demoed it to Roundtables and at other
events in the Lincoln Heritage Council. Like I said, you might want
to call him and ask him more about this device, which he said can work
on any phone line.
He has several "calling lists" (because in addition to his massive
Scouting duties, he's also a college professor and a radio call-in
host on Sunday evenings) to "tailor the calling patterns" to the exact
audience: as far as Scouting is concerned, he has one for his senior
boy leadership, one for the adult assistants, one for the
Committeemembers and Chair, one for all of the youth members, one for
all of the parents/guardians, and one for the District's leadership.
Since Stan stays a busy man, he can leave the machine on while he's
out on campus or downtown at WHAS-AM, or out with his Troop (as he is
It's a great example of how technology works with the Scouting
program. No more "calling trees". When something happens and Stan
needs to get the entire Troop together, all he does is records the
message, and if the phone lines are still up, everyone gets the
message -- whether they are home or not.
(personal note: I would leave Stan's email address here, but on
Tuesday, I installed a 14,4 modem onto his machine and since
Wednesday, he's been unable to read his email. I'll get it fixed and
then I'll post his email address (or by that time, he'll be able to)
and you can send him mail directly).
Settummanque!@HEY! Well...it connects, but he's using KERMIT, and as
Jessiann says, "Everytime someone uses Kermit, there's always some
problem or another. I wish that you would stop telling folks to use
that program and get a REAL communications program!" *hehehehe*
Settummanque, the blackeagle... (MAJ) Mike L. Walton (
co-Owner, Blackeagle Services ___)_
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