Re: returning Scout stuff...
Settummanque, the blackeagle (WALTOML@WKUVX1.BITNET)
Sat, 3 Jul 1993 09:14:31 CDT
Steve Souza <76703.633@COMPUSERVE.COM> writes:
>quoted From: carol eichinger = Carol.Eichinger@MVS.UDEL.EDU
>> We have two pairs of pants, one allows the white inside pocket to show
>> (not enough green material was used to prevent this from happening) and
>> the other pair was cut wrong and also sewed crooked, the side seam sort of
>> is in the front almost. Both problems did not show up until after a couple
>> of washings, thus not returnable by then.
>Carol, I'm sure Kathie will jump in if I'm wrong on this, but the last I
>heard from National Supply (Boy Scout Supply Division) if you have ANYTHING
>that doesn't perform up to your expectations, for any reason, that was
>purchased from National Supply, they will replace it for FREE.
>That means the guys who had OA sashes that didn't survive the washing
>machine, Scout pants that tore out, Blouses that "shrunk", anything that
>didn't live up to your idea of what it should have...
>I sent back a Scout hat that came apart when washed, as well as one of the
>older (applique') OA sashes that did the same, and both were replaced
>You might want to check into this for the pants you're not happy with rather
>than assume they are not returnable. You DO need to send them direct to
>National Supply, but if they'll replace them, it's worth it.
Steve...I also KNOW that our National Supply Division (at the address
below....sorry, I don't have the suite number but trying addressing it
to Mr. Joesph Coco, Director, Supply Division) WILL replace items
that are shoddy...I have sent two shirts and a pair of older woolen
pants and got back a pair of the current woolblend slacks and two new
shirts..so I know that the "BSA guarantee" is valid in this respect!
Carol....please do it!
Mike L. Walton
Satisfied Supply Division customer
( Settummanque, the blackeagle... ) )
( (MAJ) Mike L. Walton (among other "endearing" names) ( )
( AIS/MR Recreation/Leisure Specialist, Lifeskills Inc. ___)_ )
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