Sat, 1 Jun 1991 02:42:05 -0400
Recent mail, especially from Monica Pilman, suggests the following:
1. Most of us have electronic mailboxes with finite capacity. If we don't
empty them in time, incoming mail gets rejected. A LISTSERV receiving
such "returned" mail often turns off the recipient automatically until
corrective action is taken. Might this have happened because of the
volume of mail on SCOUTS-L?
2. A message in writing carries a different impact than the same message
delivered verbally. This was understood long ago - Western Union
operators were trained to ask a customer sending a message of questionable
content how that would look to the recipient in writing. A suggestion is
to write out your message first, look at it devoid of facial expressions
or voice tones, edit it, and THEN send it.
3. Much valuable information, including honest difference of opinions, comes on
this list. Because of the volume of traffic, however, the risk of good
information getting lost is high. Is it time to consider a format change
to that used on some lists - Association for Institutional Research, for
example - where we send to an editor, not to the list directly, for
summarizing, collating, transmitting regularly, and perhaps most important,
indexing and filing so users can look up issues and information by topic?
Some longer papers are never broadcast at all. Their existence is noted
and interested people can retrieve them at will from the LISTSERV.
Ernie Anderson Internet: GEAND@EDUC.UMASS.EDU
Terry Howerton Sakima Group, Inc. SCOUTER Magazine Kansas City